Getting Started with PEAK

2 SUPER SIMPLE STEPS TO GET STARTED

Step 1

Book a 1 hour online session
(we use Zoom).

  • You’ll learn exactly how we can help.

  • You’ll understand why PEAK sessions are so beneficial to improving the quality of your child’s sport and life.

  • You’ll see how genuinely fun PEAK sessions are. We want everyone to be excited to come to their sessions!

You only regret the opportunities you don’t take

Step 2

So you loved your first session!

  • Now it’s time to choose how often you would like to have sessions.

  • We aim to pick one time/day to do all sessions with you.

  • Pick a time/day where you’re not likely to be too busy. Consistency = Results.

To set up your plan, use the link provided in your first session. You can set up payments here

View plan options below

PEAK WEEKLY PLAN

  • Every session is custom curated and age specific to be super fun, engaging and productive.
    (Session are 1 hour via Zoom)

  • You’ll be able to attend 1 parent group session every month (via Zoom).
    Don’t stress, you can just watch and learn with your camera off, or get involved, whatever you’re more comfortable with.

  • Something has happened and you need us, but your next session isn’t for a while? Don’t worry, we’re always here to help and support.

  • This is where we’ll keep track of progress, record achievements and plan/get excited for the future.

  • Another place to communicate with PEAK, track progress and keep up to date with your child’s sessions and progresssion.

  • These cards are special. Once you have completed 5 sessions, we’ll post one to you. The benefits of being a PEAK MEMBERS CARD holder can be found here. We’re always working on new perks to bring to you for free.

PEAK BI-WEEKLY PLAN

  • Every session is custom curated and age specific to be super fun, engaging and productive.
    (Session are 1 hour via Zoom)

  • You’ll be able to attend 1 parent group session every month (via Zoom).
    Don’t stress, you can just watch and learn with your camera off, or get involved, whatever you’re more comfortable with.

  • Something has happened and you need us, but your next session isn’t for a while? Don’t worry, we’re always here to help and support.

  • This is where we’ll keep track of progress, record achievements and plan/get excited for the future.

  • Another place to communicate with PEAK, track progress and keep up to date with your child’s sessions and progresssion.

  • These cards are special. Once you have completed 5 sessions, we’ll post one to you. The benefits of being a PEAK MEMBERS CARD holder can be found here. We’re always working on new perks to bring to you for free.

All plan payments are taken on Monday at 11am GMT
(You won’t be charged during setup)

  • YOUR PEAK SUBSCRIPTION COVERS THE COST OF ALL SUBSCRIPTION FEATURES, NOT JUST SESSIONS.

    If you miss a session, you will still be charged to cover the cost of other subscription features. We are actively looking to expand subscription features in the coming weeks. New features will come at no additional cost.

    To view all current features, scroll up.

  • Session subscription payments are taken on Monday’s at 11am GMT.
    - Every week for those with a weekly subscription.
    - Alternate Monday’s for those with an ‘every 2 weeks’ subscription) and so on.

    • All subscription payments are billed as recurring payments. We’ll help you set this up after your first session.

    • When setting up your payments, please choose a card that will have funds on Monday mornings at 11am GMT.

    • Payment failure process;
      1st failure: We’ll try again in 1 hour.
      2nd failure: We’ll email you with a reminder and try again tomorrow.
      3rd failure: We’ll pause your subscription and charge a £5 admin fee to restart your subscription.

  • Before sessions, we’ll send you reminders via text and email;

    5 Day Reminder (text or email)
    1 Day Reminder (text or email)
    Day of session Reminder (text or email)

    Please don’t rely on these reminders, we highly recommend setting up your own phone reminder.

    We often plan sessions days in advance, so if you can’t make a session, please let us know as soon as possible so we can reschedule your session to a time that works for you. We want you to get the most out of your subscription!

  • If you’re going away for more than 2 weeks and won’t be able to have your session(s) we will reduce your subscription fee to £10.
    The benefits of this and not completely stopping your subscription are;

    1) Avoid admin restart fee.
    2) Maintain access to all other subscription features.
    3) Support PEAK’s long term sustainability.

  • Payment restart fee: charged after 3x failed payments.
    £5.00

    Subscription restart fee: charged if you would like to pause your subscription for a short period e.g. for a summer vacation/holiday.
    £15.00

    We really don’t like enforcing these fees and we only have them to try and prevent those who consistently miss payments. Please talk to us and we’ll make sure you’re not charged. We love to help!

T&Cs